Get your foot in the door of the world of Veterinary Services and interact with animals every day as a veterinary receptionist
As the face of the veterinary hospital, the customer service representatives are the first person the pet owner encounters on the phone or in person. The primary role of a veterinary client service representative (VCSR) is to provide excellent support to pet owners. They also provide assistance to the entire veterinary hospital or pet care team. VCSRs handle all aspects of the veterinary hospital's front desk, managing the flow of client visits and assisting to educate clients on general health topics and medications. They also prepare estimates and invoices, schedule appointments, handle financial transactions, manage medical records and are an essential part of any veterinary hospital team.
We believe everyone should have access to higher education. With the option to pay in full, break down payments or utilize government grant funding, we help expand that access.
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MedCerts offers financial aid options through MyCAA, WIOA and Army CA. You must be a Military spouse, active duty Army, Reserves, or National Guard member or WIOA eligible job seeker to receive aid.
MedCerts training programs are some of the most competitively price ways to start a new career.
|MedCerts||Community College||Online College|
|Program & Tuition Cost||$4,000 average||Up to $20,000||$3,000 average|
|Exam Fees, Books & Materials||Included||Up to $750||Up to $750|
|Job Ready In||3–6 months||24–48 months||3–6 months|
|Schedule Flexibility||On-demand 24/7||Set class schedule||On-demand 24/7|
|Travel Requirements||None: 100% online||On-campus classrooms||None: 100% online|
|Student Support||Personal Advisors: text, call, and email access||Professors: scheduled office hours||Support inbox|
|Career Coaching||Exam-tailor + soft-skill training to build well-rounded careers||Exam-based + prerequisites and electives to meet credit hour requirements||Exam-specific only|
|Content Delivery||3D animations, immersive environments, interactive activities, game-based learning||Professor lectures||Varies: typically videos and presentations|
This table is provided for reference only. Actual pricing may vary or change without notice. Pricing is based on an estimated full-cost tuition with fees for a Medical Assistant program or similar program before financial aid or other assistance. Data sampled from MedCerts, Oakland Community College, and Kaplan University.
“MedCerts offers the perfect type of education platform for me. I have been going through lessons while my five kids are doing their online lessons. I am able to pause at any time to help my little learners. MedCerts programs offer more than lessons to read, and instructors to listen to. Krystal Edwards, my patient Advisor, has been in contact throughout the entire process. Helping me with study recourses, and keeping me accountable to my goals. Soon I will sit for my National Certification Exams. I will be working with MedCerts to find job openings that I am now qualified for. MedCerts training is one of the good things that have happened in 2020! ”
If you love animals and are inspired to play a part in helping keep them healthy, a career as a Veterinary Client Service Representative is a great starting point.
This program prepares graduates for employment at private and chain animal hospitals or clinics, humane societies, boarding kennels, pet grooming centers and retail pet supply stores. Students learn about the veterinary healthcare team, medical records, medical terminology, medical office procedures, administration, basic pharmacology, proper animal handling, Microsoft Office basics and the principles behind providing top-notch customer service.
While VCSRs primarily work with human customers, they may also be called upon to provide basic animal care. To best prepare students for these responsibilities, our students learn the basics of animal nutrition, bathing, wellness, breed identification and animal restraint.
Graduates of this program will be prepared to take the Certified Medical Administrative Assistant (CMAA) exam sponsored by the National Healthcareer Association (NHA). The CMAA certification, while primarily purposed for traditional human medical office administration, still aligns to an animal care environment and will give graduates a leg-up on their competition.
*Applicants must be 18 years of age or older and have a High School diploma or GED. Many employers will require that you have suitable vision and hearing (normal or corrected), suitable psychomotor skills, hand-eye coordination, finger agility, and be able to stand for an extended period.
|Total Program Duration||13 Week|
“I am beyond to have found a program that not only help further your education, but the program is also flexible to accommodate your schedule. You don’t have to get your prerequisites out of the way and the program dives straight into the field you wish to build a career in.”