In IT, soft skills (such as effective communication and time management) combined with hard skills (like knowing how to use AI tools for task efficiency) help keep you well-positioned at the forefront of the field. Whether you’re working with customers or your technical team, the interactions you have should reflect your expertise in a way that’s approachable, user-friendly and ethical, striking a balance between human needs and innovation.
Soft Skills in IT: Essential IT Skills & Ethics in the Age of AI
Working in the IT industry requires navigating both technical and non-technical worlds. While your day-to-day tasks may be highly technical, there’s a human component that remains the driving force behind technological change. MedCerts’ new IT course, IT Professional Skills and Ethics in the Age of AI, is designed to bridge that gap.