Soft Skills in IT: Essential IT Skills & Ethics in the Age of AI










Working in the IT industry requires navigating both technical and non-technical worlds. While your day-to-day tasks may be highly technical, there’s a human component that remains the driving force behind technological change. MedCerts’ new IT course, IT Professional Skills and Ethics in the Age of AI, is designed to bridge that gap.

In IT, soft skills (such as effective communication and time management) combined with hard skills (like knowing how to use AI tools for task efficiency) help keep you well-positioned at the forefront of the field. Whether you’re working with customers or your technical team, the interactions you have should reflect your expertise in a way that’s approachable, user-friendly and ethical, striking a balance between human needs and innovation.

Overview of MedCerts’ IT Professional Skills