COLLECTION AND STORAGE
MedCerts collects and stores in our database certain personal information (“Personal Information”) provided when you request information from us, communicate with us, or enroll in one of our courses. Personal Information may include without limitation: name, address, email address, birth date, phone number, student ID, social security number, prior education, course enrollment/progress, grades, graduation status, financial status (tuition/fees balance). We will use a third-party email-sending service in order to communicate with you via any email address you choose to submit during the registration process.
MedCerts works with a third-party processor to collect and store any credit card or other payment information. We do not store any credit card information from our users.
MedCerts and some of our outside service providers do track and analyze performance on the Site in order to improve user experience using anonymized data. Such data may include: characteristics of your client system, such as IP address, browser type, system language, OS version, time zone and screen resolution metrics; the web pages that you visit in a specific website and the URLs of the web pages that referred you to that website; mouse movements, mouse clicks, scroll actions and keystrokes on the visited website; and any information you enter and submit to a specific website. As a result, if you choose to supply Personal Information (such as, but not limited to, name, address or contact information) on a website, such information will be collected by the Service. Additionally, we may collect session information, which is stored in cookies used to ensure accurate data is extracted from our systems. These cookies are first-party cookies (cookie data cannot be shared across websites) and do not include any personal data. We do NOT use third-party cookies that can be shared across websites.
We do NOT collect: any information about websites which do not use the Service; any information about other programs that you are running on your computer; any passwords that you enter in a website; and we do NOT assign a global unique identifier to you.
The services provided by MedCerts are operated in the United States. If you are not located in the United States, you are not authorized to use the services and are directed not to do so. If you are located outside of the United States, please be aware that information we collect will be transferred to and processed in the United States. By using the services, or providing us with any information, you fully understand and unambiguously consent to this transfer, processing, and storage of your information in the United States, a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you are located, reside and/or are a citizen.
USE OF INFORMATION
By supplying your contact information when requesting information or enrolling in one of our courses, you authorize MedCerts and its agents (outsource calls centers and academic partners) to contact you (using the information you provide to us) about MedCerts or its agent’s products and services, including product releases and updates, seminars, events, surveys, trainings, and special offers. You can opt-out of future communications from MedCerts by sending an email to [email protected] or calling 1-800-734-1175. Unless expressly prohibited by a student in writing, in furtherance of certain educational and job placement objectives, MedCerts reserves the right to release student email addresses to certain third parties in order for the student to request special training software included with enrollment and share student information on an as-needed basis as follows:
Program progress, graduation status and grades are made available to: Employer; Potential employer with whom a student has applied; Sponsor paying all or part of student fees; Third party resolution agencies; Third party organization through whom a student has enrolled with MedCerts;
To the extent not prohibited by law, MedCerts may provide Personal Information to its affiliates;
Financial status (tuition/fees balance) is made available to: Sponsor paying all or part of student fees;
From time to time, MedCerts may be required to provide Personal Information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. Unless prevented by law, MedCerts will attempt to notify the student involved prior to any release of such information.
No mobile information (text messaging originator opt-in data and consent) will be shared with third parties/affiliates/business partners for marketing/promotional purposes. The opt-in is not transferable to another party involved in the process.
LINKS TO THIRD PARTY SITES
YOUR RIGHT TO ACCESS AND CORRECT PERSONAL INFORMATION
We respect your right to access and control your information, and we will respond to requests for information and, where applicable, will correct, amend, or delete your personal information.
Access to Personal Information. If you request access to your Personal Information, we will gladly comply, subject to any relevant legal requirements and exemptions, including identity verification procedures. Before providing data to you, we will ask for proof of identity and sufficient information about your interaction with us so that we can locate any relevant data. We may also charge you a fee for providing you with a copy of your data (except where this is not permissible under local law).
Correction and Deletion. In some jurisdictions, you have the right to correct or amend your Personal Information if it is inaccurate or requires updating. You may also have the right to request deletion of your Personal Information; however, this is not always possible due to legal requirements and other obligations and factors. Remember that you can update your account information by contacting us by sending an email to [email protected] or calling 1-800-734-1175.
Marketing Preferences. To opt out of email marketing, you can use the unsubscribe link found in the email communication you receive from us. For other marketing preferences, please contact us by sending an email to [email protected] or calling 1-800-734-1175. You may also request that MedCerts not disclose your personal contact information to third parties.
We utilize industry standard SSL encryption when accepting your credit card information during the online enrollment process. Please also bear in mind that no data security measures are guaranteed to be completely effective. We are not responsible for any circumvention of security or privacy measures deployed on this website.
Furthermore, it is common knowledge that transmission of information via the Internet is not wholly secure and we cannot guarantee the security of your Personal Information transmitted to or through this website or any of our services. Any transmission of Personal Information is at your own risk. By using our website and services, you acknowledge and accept these risks.
COPPA COMPLIANCE NOTICE
We do not sell products or services for purchase by anyone under the age of thirteen (13). In accordance with the Children’s Online Privacy Protection Act (“COPPA”), we will never knowingly request or solicit Personal Information from anyone under the age of thirteen (13), without verifiable parental consent. In the event that we receive actual knowledge that we have collected such Personal Information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is practical.
ADDITIONAL PRIVACY RIGHTS FOR USERS IN CERTAIN STATES
You can request information about the disclosure of your Personal Information for direct marketing purposes of other entities. You can also tell us not to disclose Personal Information to others for their direct marketing purposes. You can do so by emailing us at [email protected]or calling 1-800-734-1175.
Residents of those states have certain additional rights related to their Personal Information collected by and on behalf of a business subject to the state’s privacy laws.
Over the past twelve months, we may have collected and disclosed some or all of the following types of Personal Information in connection with providing the services to you. The type of information, how it is collected, why it is collected and to whom it is disclosed can vary from person to person depending on the services the person receives from us and how the person interacts with us.
Identifiers. This information is collected from you and is used to identify users and includes such things as names, email addresses, telephone numbers, usernames, IP addresses, or other identifiers.
Audio and Video Data. We may collect audio, video, and other electronic information from you.
Customer Records. If you purchase our services, we collect from you information about what services you are considering, purchasing, or using. This may include your name, signature, education history, and credit card number. We collect this information from you in order to provide our services and for business purposes.
Network Activity. We collect information about your interactions with websites and the internet. We collect this information from you and third parties.
Geolocation Data. We collect information from you about the geographic location from where your device accessed our services. We collect this information from you and third parties.
Inferences Drawn from Other Personal Information. We may make inferences to create a profile about you reflecting your preferences, characteristics, predispositions, behavior, attitudes, abilities, and aptitudes.
Depending on your relationship with us, we may use your Personal Information for one or more of the following purposes: personalizing content and experiences, analyzing and improving our services, content, functionality and the usability of our services, securing and protecting our assets and rights and preventing misconduct, complying with legal obligations, inviting you to participate in surveys and provide feedback to us, having a better understanding of your needs and interests, contacting you with information that may be of interest to you, improving marketing and promotional efforts and supporting our general business.
We may share your Personal Information with other entities that perform certain functions for us, analytics and service providers, benefits providers, transaction processors, and law enforcement (if necessary). We may also share it with our affiliates, third-party social media platforms (e.g., if you “comment” on a post), and other carefully selected business partners, or as part of a business transfer.
As a resident of those states, there are several rights regarding the collection, use, transfer, and processing of your Personal Information. We have the right to reasonably verify your identity, to limit your rights to the extent they adversely affect the rights and freedoms of others and, if your request is excessive, repetitive, or unfounded, to require payment from you. If a fee is applicable, we will advise the person making the request before completing the request, explain why a fee applies and provide an estimate. We may have additional rights under law and do not waive them.
To verify your identity as a resident of one of the states, we may request Personal Information from you to compare such information against our records. We will only use the Personal Information provided in your request to verify your identity and will delete any Personal Information you provide after processing the request. If we believe that your request is fraudulent, we may take additional steps as necessary to verify your identity as a resident of the state. We may also request that you sign a declaration under the penalty of perjury. Making a verifiable consumer request does not require you to create an account with us. If you choose a person registered as may be set forth in the state’s law to act on your behalf to submit your requests, we will require that you provide the agent and that the agent provide us with written permission to allow them to submit your request. We will also require that you verify your identity directly with us.
Our goal is to respond to requests within 45 days. If we need another 45 days, we will advise the person making the request within 45 days after receiving the request.
You have the right to request we inform you of the Personal Information we collected, used, and disclosed about you to third parties over the previous twelve months. If you make such a request, we will provide you with information about the categories of your Personal Information collected, the categories of sources from which your Personal Information is collected, the business purpose for collecting or selling the information, and the categories of third parties to which your Personal Information is shared or sold. If you request it, we will provide you with information about specific pieces of Personal Information collected about you. You may request this information twice in a 12-month period. We will inform you if an exception to your right to this information is applicable.
You have the right to request that we and our service providers delete your Personal Information that we collected from you and have retained. This right is also subject to certain exceptions. We will let you know if an exception applies. These exceptions include where we or a service provider uses the Personal Information to complete a transaction for which the Personal Information was collected, provide goods or services that you requested or reasonably should have anticipated within the context of our relationship with you, use the information internally in a way that is compatible with the purpose for which you originally provided the information, detect or protect against security incidents, or malicious, deceptive, fraudulent, or illegal activity or otherwise comply with law.
You have the right to opt-out of the sale of your Personal Information by a business subject to certain laws and regulations. However, to the extent that third party advertising cookies and related technologies are ultimately determined to be a “sale” we may engage in that activity.
If you would like to request your Personal Information, that your Personal Information be deleted or that your Personal Information not be sold, please send the request to [email protected] or calling 1-800-734-1175.
You also have the right not to be discriminated against for exercising your privacy rights under the state privacy statutes. We will not discriminate against you (by, for example, denying goods or services to you or providing a different level of quality of goods or services to you) because you exercised any of these privacy rights.
If you are a Nevada resident, you may notify us to put you on a list of persons who have opted-out of the sale of Personal Information. Our address for such requests is [email protected] or calling 1-800-734-1175. Please be aware that we may require you to verify your identity before processing any such request.