COLLECTION AND STORAGE
MedCerts collects and stores in our database certain personal information (“Personal Information”) provided when you request information from us, communicate with us, or enroll in one of our courses. Personal Information may include without limitation: name, address, email address, birth date, phone number, student ID, social security number, prior education, course enrollment/progress, grades, graduation status, financial status (tuition/fees balance). We will use a third-party email-sending service in order to communicate with you via any email address you choose to submit during the registration process.
MedCerts works with a third-party processor to collect and store any credit card or other payment information. We do not store any credit card information from our users.
MedCerts and some of our outside service providers do track and analyze performance on the Site in order to improve user experience using anonymized data. Such data may include: characteristics of your client system, such as IP address, browser type, system language, OS version, time zone and screen resolution metrics; the web pages that you visit in a specific website and the URLs of the web pages that referred you to that website; mouse movements, mouse clicks, scroll actions and keystrokes on the visited website; and any information you enter and submit to a specific website. As a result, if you choose to supply Personal Information (such as, but not limited to, name, address or contact information) on a website, such information will be collected by the Service. Additionally, we may collect session information, which is stored in cookies used to ensure accurate data is extracted from our systems. These cookies are first-party cookies (cookie data cannot be shared across websites) and do not include any personal data. We do NOT use third-party cookies that can be shared across websites.
We do NOT collect: any information about websites which do not use the Service; any information about other programs that you are running on your computer; any passwords that you enter in a website; and we do NOT assign a global unique identifier to you.
We do NOT collect any data or Personal Information from citizens of the European Union, nor do we store any the data or Personal Information outside of the United States.
We may from time to time have United States citizens who may be living in the European Union register for the Services, however these are United States citizens only and any data or Personal Information collected from such users is stored in the United States.
USE OF INFORMATION
By supplying your contact information when requesting information or enrolling in one of our courses, you authorize MedCerts and its agents (outsource calls centers and academic partners) to contact you (using the information you provide to us) about MedCerts or its agent’s products and services, including product releases and updates, seminars, events, surveys, trainings, and special offers. You can opt-out of future communications from MedCerts by sending an email to [email protected] or calling 1-800-734-1175. Unless expressly prohibited by a student in writing, in furtherance of certain educational and job placement objectives, MedCerts reserves the right to release student email addresses to certain third parties in order for the student to request special training software included with enrollment and share student information on an as-needed basis as follows:
Program progress, graduation status and grades are made available to: Employer; Potential employer with whom a student has applied; Sponsor paying all or part of student fees; Third party resolution agencies; Third party organization through whom a student has enrolled with MedCerts.
Financial status (tuition/fees balance) is made available to: Sponsor paying all or part of student fees
From time to time, MedCerts may be required to provide Personal Information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. Unless prevented by law, MedCerts will attempt to notify the student involved prior to any release of such information.
LINKS TO THIRD PARTY SITES
YOUR RIGHT TO ACCESS AND CORRECT PERSONAL INFORMATION
We respect your right to access and control your information, and we will respond to requests for information and, where applicable, will correct, amend, or delete your personal information.
Access to Personal Information. If you request access to your Personal Information, we will gladly comply, subject to any relevant legal requirements and exemptions, including identity verification procedures. Before providing data to you, we will ask for proof of identity and sufficient information about your interaction with us so that we can locate any relevant data. We may also charge you a fee for providing you with a copy of your data (except where this is not permissible under local law).
Correction and Deletion. In some jurisdictions, you have the right to correct or amend your Personal Information if it is inaccurate or requires updating. You may also have the right to request deletion of your Personal Information; however, this is not always possible due to legal requirements and other obligations and factors. Remember that you can update your account information by contacting us by sending an email to [email protected] or calling 1-800-734-1175.
Marketing Preferences. To opt out of email marketing, you can use the unsubscribe link found in the email communication you receive from us. For other marketing preferences, please contact us by sending an email to [email protected] or calling 1-800-734-1175. You may also request that MedCerts not disclose your personal contact information to third parties.
Filing a Complaint. If you are not satisfied with how we manage your Personal Information, you have the right to make a complaint to a data protection regulator. A list of National Data Protection Authorities can be found here: http://ec.europa.eu/justice/da... website(s) have reasonable security measures in place to protect against the loss, misuse, and alteration of the information under our control. We utilize industry standard SSL encryption when accepting your credit card information during the online enrollment process. Please also bear in mind that no data security measures are guaranteed to be completely effective. We are not responsible for any circumvention of security or privacy measures deployed on this website.
Furthermore, it is common knowledge that transmission of information via the Internet is not wholly secure and we cannot guarantee the security of your Personal Information transmitted to or through this website or any of our services. Any transmission of Personal Information is at your own risk. By using our website and services, you acknowledge and accept these risks.
COPPA COMPLIANCE NOTICE
We do not sell products or services for purchase by anyone under the age of thirteen (13). In accordance with the Children’s Online Privacy Protection Act (“COPPA”), we will never knowingly request or solicit Personal Information from anyone under the age of thirteen (13), without verifiable parental consent. In the event that we receive actual knowledge that we have collected such Personal Information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is practical.
USERS IN CALIFORNIA
We do not share your Personal Information with third parties for direct marketing. California Civil Code Section 1798.83 permits users of the website who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, we currently do not share any Personal Information with third parties for their direct marketing purposes.