Medical Front Office Administration Online Training — MedCerts

Is Short-Term Online Career Training Right for You?

HI 1200

Medical Front Office Administration Specialist

Career Training

The perfect introduction into the front office environment of the healthcare industry. Watch our program sneak peek below!

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Connect with an Education Consultant today!

15  Weeks
Program Length
Certification
$30,500
Avg. Starting Salary
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Is Medical Front Office Administration Specialist Training Right For You? Take The MedCerts Online Career Training Readiness Quiz

This fun, online quiz takes just 3 minutes to complete and provides you with a personalized report to find out if short-term online career training is right for you. The report identifies your strengths and social style, plus the training and positions you’re best suited for.

Medical Front Office Administration Specialist Online Training

MedCerts Tuition Advantage

We believe everyone should have access to higher education. With the option to pay in full, break down payments or utilize government grant funding, we help expand that access.

Monthly Payment Options Starting at $116 Payment Plans for Every Student

Talk with an Education Consultant to pick the perfect payment plan, from paying in full to installments with interest rates from 0-10%.

Total Tuition $2,000 Pay in Full

The total tuition can be paid immediately or through a number of grant-funded or monthly payment plan options

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Discover your eligibility without a credit check.

The pricing listed above for a monthly payment plan is an estimate for the cost of an 18-month payment plan including down payment. Final pricing is given at time of purchase and may vary from both pricing examples above.

MyCAA, Army Credentialing Assistance and Workforce Grants

MedCerts offers financial aid options through these government grant-funded programs – MyCAA, Workforce Funding (including WIOA), and Army Credentialing Assistance (Army CA). Those eligible include Military Spouses, active duty Army, Reserves, and National Guard members, or workforce-funded qualifying job seekers. Speak to an Education Consultant to see if you qualify.

What Does a Medical Front Office Administration Specialist Do?

Medical Front Office jobs can look different depending on the type of healthcare environment you work in, but you should expect daily patient interaction and performing any administrative task that supports the medical office. Some of those tasks could include records and information management, basic coding, financial management, appointment scheduling and both in-person and telephone customer service.

249,821
Entry Level Jobs in the US
Medical Front Office Administration Specialist will see available jobs grow 29% over the next ten years.
All available job and salary information is from Burning Glass Labor Insights and is updated annually to reflect industry changes.

What You’ll Learn
HI 1200
Medical Front Office Administration Specialist

Our medical administration training will prepare you to begin a lucrative career in the front office environment of any healthcare facility. In a short 15 weeks and through the completion of three courses, you’ll have a versatile education in Medical administration.

Medical Office Procedures and Administration, Microsoft Office Basics and Introduction to Human Anatomy and Medical Terminology courses will set you up for the beginning of a successful, long-lasting career. The combination of understanding medical jargon and the standard software used in all offices create a solid base. With the addition of the specific practices of medical administration, scheduling systems and HIPAA regulations, you’ll be confident walking into any medical front office.

Completing our courses will prepare you to pass the Certified Medical Administrative Assistant (CMAA) exam, sponsored by the National Healthcareer Association (NHA). MedCerts covers the registration cost of your exam and upon passing you’ll be qualified to work in hospitals, doctor’s offices, clinics and a variety of other healthcare facilities.

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  1. Demonstrate an understanding of the soft skill expectations of an allied healthcare professional
  2. Grasp the importance of customer service, communication skills and professionalism
  3. Comply with basic medical ethics as well as HIPAA/HITECH, OSHA, CMS regulations
  4. Understand and utilize medical terminology for administrative duties in a medical facility
  5. Evaluate a medical office’s scheduling needs and appropriately book patient services
  6. Accurately obtain patient information, verify insurance coverage, and prepare encounter forms
  7. Correctly file medical records, and perform basic financial and other general office procedures
Medical Front Office Administration Specialist Hero

Enrollment Requirements

  1. High School Diploma or GED
  2. Web browser with internet connection
  3. Course registration & payment

Materials Included

  1. Expert-led video based training
  2. eBook: Kinn's Medical Administrative Assistant
  3. Competency assessments
  4. National Certification exam fee

Student Services

  1. Dedicated Student Success Advisors
  2. Tailored support based on performance & behavior
  3. Exam preparation process
  4. 1 yr. post-program access to Career Center & Career Coaches
Required Courses
PS 1011

Professionalism in Allied Health

32 hours
Length
2 Weeks
Duration

This course will benefit anyone considering a career in allied health, as well as those already working in the field. Allied Health Professionals must be committed to the key attributes of professionalism and strive to reflect this within the delivery of patient-centered safe and effective care. “Professionalism” is a broad term that reflects many different skills and abilities. For an individual to exhibit professionalism, he/she must be armed with specific skills and abilities that do not always show up within certification requirements, or even within a career training curriculum. Soft skills are hard to measure and are typically less well-defined than hard skills. However, soft skills are what set many job candidates apart. Professionalism is not just what one knows, it is how one does their job, how one behaves and how one comes across as they interact with others.

The purpose of this course is to provide students with soft skills training that will provide the tools needed to demonstrate a higher level of professionalism on the job. Key components of the course focus on patient interaction, proper office behavior, medical ethics, diversity and cultural bias, emotional strength, professional appearance and communication. The course maintains a focus on the key attributes that are true markers of professionalism.

This course was created with input from healthcare professionals working in the field, healthcare employers that hire our graduates, professional educators and even former MedCerts students. The end result is a collection of modules that touch on the soft skills that are TRULY important in the real world of allied healthcare. In this course, students are engaged through scenario-based learning that allows for real interaction with virtual co-workers and patients. Additionally, game-based activities keep students engaged and entertained throughout their learning journey.

    • Gain an understanding of the expectations of an allied healthcare professional in the workplace
    • Develop and exercise emotional intelligence, self-management and interpersonal skills
    • Build and improve internal and external communication skills with all exchanges
    • Enhance the patient care experience with successful interactions and patient satisfaction
    • Maintain solution-oriented conversations, manage conflict and build self-confidence
HI 1011

Medical Office Procedures and Administration

96 hours
Length
6 Weeks
Duration

This course will introduce the student to the Health care industry, its environment along with the day to day skill set and knowledge required to fulfill a position as a Medical Administrative Assistant. Modules include Professional Behavior, Communication, Law and Ethics, Law and Medicine, Daily Operations, Telephone Techniques, Appointment Scheduling, Correspondence, Computers, HIPPA Regulations, Records Management, Information Management, Basics of Coding, Health Insurance Basics, Professional Fees, Accounting and Bookkeeping, Banking and Financial Management, Practice Management, Marketing and Customer Service. 

    • Follow HIPAA & HITECH Compliance Laws
    • Understand the different kinds of insurances and plans
    • Perform Medical Front Office Procedures
    • Schedule Patients
    • Provide Patient Education
MS 1000

Microsoft Office Basics

16 hours
Length
1 Week
Duration

This set of courses includes basic (Level 1) training on the 3 core applications within the Microsoft Office Suite. Students learn the range of skills needed to create professional-quality documents and spreadsheets, and are trained to effectively use email communication tools in the office environment. The content covered includes how to create, edit and enhance documents in Microsoft Word, how to organize, calculate and analyze information in Microsoft Excel, and students will learn the basics of using email within Microsoft Outlook.

    • Prepare, edit, and enhance documents in Microsoft Word
    • Apply methods to organize, calculate, and analyze information using Microsoft Excel
    • Prepare and send professional email messages from within the Microsoft Outlook environment
HI 1014

Introduction to Human Anatomy and Medical Terminology

96 hours
Length
6 Weeks
Duration

This course is designed to familiarize the student with the language of medicine, through the study of prefixes, suffixes, root words, abbreviation, and pronunciation of words. The curriculum also includes an overview of anatomy and physiology in order to increase the understanding of medical vocabulary. Students will examine the organization of the integumentary, musculoskeletal, hematic, lymphatic and immune, and cardiovascular systems in the human body. They will become familiar with the medical terms that relate to the respiratory, digestive, nervous, endocrine, reproductive, and excretory systems. Students will also examine terms related to the sensory organs, with a concentration on the organs for hearing, sight, and smell. This course will prepare students to better understand spoken and written interactions in all medical environments.

    • Recognize the structure and function of the 11 body systems and their organs
    • Understand the medical language that is used to describe those systems
    • Analyze and understand medical terms by breaking down their word components
    • Appreciate the major diseases and conditions related to the human body
    • Apply your knowledge within the healthcare setting
Code Course Duration
PS 1011 2 Weeks
HI 1011 6 Weeks
MS 1000 1 Week
HI 1014 6 Weeks
Total Program Duration 15 Weeks

Medical Front Office Administration Specialist

Job Opportunities

Medical Administrative and Medical Secretary

$24,000 – $49,000
Estimated Salary
Entry-Level

Medical Receptionist

$21,000 – $28,000
Estimated Salary
Career Potential

Patient Centered Care Coordinator

$30,000 – $72,000
Estimated Salary

Disclaimers