FAQs for MedCerts’ Online IT Support Professional Training Program
An IT Support Professional provides technical assistance and support for computer systems, software and hardware. They troubleshoot issues, perform system maintenance, configure operating systems and ensure network security. This role includes working with web browsers, identifying security risks and supporting IT infrastructure.
The career outlook for IT Support Professionals is very positive, with available jobs expected to grow by 5% over the next ten years.
Salaries can range from $45,000 to $121,000 annually, depending on experience, location and the specific company.
To become an IT Support Professional, complete a training program like the one offered by MedCerts. This program covers hardware and software troubleshooting, system maintenance, network configuration and security. It prepares you for certifications such as CompTIA Tech+ and CompTIA A+, equipping you with the skills needed for roles like IT Support Specialist and Help Desk Technician.
In the MedCerts online IT Support Professional certification training course, you will learn a comprehensive range of skills, including hardware and software troubleshooting, system maintenance, network configuration, security, web browser support, identifying security risks and supporting IT infrastructure.
The enrollment requirements include a high school diploma or GED, internet access, course registration and payment.
Tuition is competitively priced at $4,000. The cost includes all of your materials and registration fees for your examinations.
Yes, payment plans are available as low as $346 per month. Additionally, students may qualify for government funding and scholarships.
MedCerts provides financial aid options through government grant-funded programs like:
The total program duration is 10 weeks.
The program is developed with collaboration from industry-recognized subject matter experts and includes interactive simulations, interviews with real-world experts, game-based learning and more, catering to every type of learner.
Yes, the program includes a strategic exam preparation process and dedicated Student Success Advisors to provide tailored support based on performance.
The program includes expert-led video-based training, competency assessments and the national certification exam fee. All materials needed for the program are covered by MedCerts.
Some MedCerts programs are restricted in certain states or regions. Please review our State Restriction page to view what restrictions there may be in your state/region or residence of employment and ensure you are eligible for enrollment.
We’re not institutionally accredited as a training provider, but the certifications you’ll earn in this program are accredited through the exam-issuing authority, CompTIA. So while our school itself doesn’t hold accreditation, you’ll earn an accredited certification upon passing your national exams.
