FAQs for MedCerts’ Online Medical Front Office Administration Specialist Certification Training Program
A Medical Front Office Administration Specialist manages administrative duties at a healthcare facility. Their responsibilities include greeting patients, scheduling appointments, managing patient records, processing insurance claims and ensuring compliance with healthcare regulations. They play a key role in ensuring the office operates smoothly and efficiently, providing critical support to both medical staff and patients.
The job outlook for medical office administrators is promising. According to the Bureau of Labor Statistics, employment in this field is projected to grow by 28% from 2020 to 2030, a rate much faster than the average for all occupations.
A typical starting salary for a medical front office administrator is $30,500. The long-term career potential for specialty positions such as Patient Centered Care Coordinators offer salaries up to $72,000. Salaries can vary based on location, experience and the specific setting in which they work.
To become a Medical Front Office Administrator, you need a high school diploma or equivalent and formal training through an institution such as MedCerts. After completing a recognized program, the next step is to pass the Certified Medical Administrative Assistant exam (CMAA) offered by the National Healthcareer Association (NHA).
The MedCerts Front Office Administrator training program covers skills such as:
Soft skill expectations of an allied healthcare professional
Customer service, communication skills and professionalism
Basic medical ethics as well as HIPAA/HITECH, OSHA, CMS regulations
Medical terminology for administrative duties in a medical facility
Scheduling needs and patient services
Obtaining patient information, verifying insurance coverage and preparing encounter forms
Filing medical records and performing basic financial and other general office procedures
To enroll in the Medical Front Office Administrator program, you will need a high school diploma or GED, a web browser with an internet connection and course registration & payment.
The cost of the program is $2,500. The cost includes all of your materials and certification exam fees for the CMAA examination.
MedCerts offers various payment options for the Medical Front Office Administrative Specialist program in order to make education accessible for all. These include monthly payments as low as $173 or the option to utilize government grant funding.
While MedCerts does not offer financial aid, students may be eligible for options through government grant-funded programs like:
The total duration of MedCerts’ Medical Front Office Administration Specialist program is 15 weeks if completing 15-20 hrs of coursework per week.
MedCerts’ certification programs are fully online and designed for remote learning, allowing students to progress at their own pace. The instructional design incorporates interactive elements, simulations and expert instruction.
Required courses for the Medical Front Office Administrative Specialist program include Professionalism in Allied Health, Introduction to Human Anatomy and Medical Terminology, Microsoft Office Basics and Medical Office Procedures and Administration.
Additionally, MedCerts students are provided access to a Student Success Advisor team, Subject Matter Experts and Career Coaches to assist with exam prep.
All MedCerts programs include expert-led video training, eBooks and competency assessments. MedCerts-covered materials for the Medical Front Office Administrative Specialist program also include the cost of the national CMAA certification exam. Students get access to additional services like dedicated advisors and tailored support as well.
Some MedCerts programs are restricted in certain states or regions. Please review our State Restriction page to view what restrictions there may be in your state/region or residence of employment and ensure you are eligible for enrollment.
We’re not institutionally accredited as a training provider, but the certification you’ll earn in this program is accredited through the exam-issuing authority, the National Healthcareer Association. So while our school itself doesn’t hold accreditation, you’ll earn an accredited certification upon passing your national exam.
No, there are no clinical requirements for completing the Medical Front Office Administrative Specialist program.
