How To Become An IT Technician - Job Description & More
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How do I become an IT technician?
There isn't just one answer to this question: there are multiple paths to becoming an IT technician. Some IT technicians get a 4-year degree in computer science or networking, while other IT technicians get a 2-year degree in networking or IT repair. Some technicians don't get a degree at all; instead, they begin to work immediately and build their way up with certifications. Some employers accept experience combined with CompTIA, Cisco, and Microsoft certification in lieu of any type of professional degree. Other employers also want to see experience or a vocational school program.
For those who are seeking a career change or attempting to get into the IT industry directly, a vocational school or IT certification program is generally the fastest, easiest route. Employers want to see some level of experience and skill, and while a 4-year degree may not be strictly necessary, certifications and a vocational degree will show that an applicant has the knowledge to get the job done. Due to the highly technical nature of being an IT technician, it is extremely rare to get even an entry-level IT position without some level of experience or training. The IT field is rapidly growing and so is the demand for trained IT professionals. There are many applicants who are entering into IT careers due to the combination of high pay and flexibility.
IT technicians provide an array of services for their employer, from completing minor repairs on computers to ordering new computer hardware. Day-to-day IT technicians will often work with helpdesk ticketing solutions, diagnosing computer problems and resolving them to the best of their ability. IT technicians may monitor apps, networks, and hardware to identify potential problems, and will install, update, and upgrade software and hardware when necessary. IT technicians may also run tests on computer equipment and programs and they may make suggestions regarding better solutions (though this is often the job of the administrator). IT technicians may be tasked with training end users on the software and technology they use.
As the field of IT technician is broad, the IT technician job description may also depend on the organization. Different organizations will have different needs; consequently, many IT technicians are specialized in a specific industry or field. Today, IT technicians may also need some knowledge of database programming, general programming techniques, and data management. Data is becoming exceptionally important throughout the IT industry, even for entry-level job positions. Some knowledge of development is also often required for IT technicians who will be working closely with advanced software solutions.