What To Look for In A Health Staffing Agency: 4 Key Traits - MedCerts

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There are tons of companies offering HR or health staffing services, but there are a few features that set some apart from the pack. When selecting a staffing or recruitment company for your business, it's important to recognize these features.

Let's take a look at four qualities of a good staffing agency so you can know what to look for:

1. A Proven Track Record

One of the ways to ensure that your company gets the best possible service from an agency is to ask for references. You can also check out their website to see how long they've been in business, how many clients they serve, and what kind of work they do.

It is important to ensure the agency has a good reputation and can back up its claims with positive client reviews. That will give you a clear picture of its abilities and whether it is the right kind of agency for your business.

2. Quality Candidate Sourcing and Screening

The best agencies will take the time to thoroughly screen each candidate before presenting them to you. By screening them, they can ensure they're sending only those candidates who are a good fit for the position.

Outsourcing your employee screening to a staffing agency can also help you avoid the legal risks of hiring an employee. You may not be aware of all their past work history or any other factors that could affect their performance at your company. On the other hand, the staffing agency will be able to perform the necessary background checks and ensure that they're sending only top-quality candidates.

3. Quick and Reliable Communications

It's important that your HR department has someone they can go to if they have questions about hiring or training processes — and it's just as important that this person be able to get back to them quickly when they have questions or concerns about candidates. This way, everyone involved has all the information needed at their fingertips.

4. Customized Solutions That Match Your Business Needs

A good health staffing agency will understand the unique needs of your business and how those needs differ from what other companies are looking for. They'll also be able to help you identify which types of employees will be the best fit for your company culture, which can make all the difference in whether a new hire sticks around.

Finding the Right Health Staffing Agency

Ultimately, it's crucial to weigh together all the different factors when selecting a health staffing agency for your business. Each agency will have its unique perks and strengths, but it's important to pay attention to the traits that truly make a company the best fit. It's not always easy, but you can build a highly successful partnership with the right health staffing agency with enough care.

MedCerts is a premier provider of medical staffing services. We work with you to ensure the best possible fit for each position, and we’re always ready to help if you need assistance finding candidates or managing your company’s existing staff. Give us a call if you'd like more information!

Portrait of Rafael Castaneda
Vice President of Workforce Development

With more than 20 years in the postsecondary arena, Rafael has focused on workforce strategies that build programmatic pathways for unemployed and underemployed students from underserved populations.

Before joining MedCerts, Rafael was the chief academic officer and dean of education at CBD College, a private two-year allied health college in Los Angeles. He also served as a strategy and innovation leader for Jobs for the Future (JFF) crafting connections between postsecondary actors and thought leaders. He is a member of the advisory board of the University of California, Irvine’s Customer Experience Program. Rafael has worked with over 2K schools and 1K workforce organizations & employers on solutions.

He strongly believes the three-legged stool of workforce success are schools, businesses, and community organizations but they need a catalyst and that is where MedCerts comes in – as the driver of the solutions to supplement and complement the three.

A passionate believer in education as a great equalizer, Rafael joined MedCerts because the organization provides the opportunity to actively participate in bridging the digital divide and skills gap for unserved populations of students. This extremely rewarding and tangible championing of education-based initiatives alongside serving all demographics students provides a rare opportunity to not just speak, but do.

Rafael is a husband to a brilliant and talented wife, father to two ambitious daughters, and an active member of his community. You will find him at a spin class most weekday mornings and doing outside activities with his family and their French bulldog, Penny, on the weekends. He has lived and worked in all time zones and in nine states over the past 12 years. Connect with Rafael on LinkedIn.

Published on September 13, 2022


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