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What does a Health Unit Coordinator do?
Today's Health Unit Coordinator wears many hats but is often considered the "go-to" person for nurses, doctors and other hospital staff. Daily duties include setting up charts, performing data entry, maintaining patient records, managing facility communications and monitoring compliance with facility policy and confidential regulations. You could ultimately work within hospitals, clinics, nursing homes and other healthcare facilities.
Entry Level Jobs Available In The US
According to Burning Glass jobs data, Health Unit Coordinator will see available jobs grow 22.5% over the next ten years
Health Unit CoordinatorMedCerts Tuition Options
We believe everyone should have access to higher education. With the option to pay in full, break down payments or utilize government grant funding, we help expand that access.
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Pay in full, up front.
Get the most value out of your education and focus on your studies instead of making monthly payments.
Starting with just $300 down!
Pick the payments that fit your life (or budget). Plans range from 4 to 12 months with 0% interest rates available!
Final pricing is given at time of purchase and may vary from the example pricing given above.
MyCAA, Army Credentialing Assistance and Workforce Grants
MedCerts offers financial aid options through MyCAA, WIOA and Army COOL. You must be a Military spouse, active duty Army, Reserves, or National Guard member or WIOA eligible job seeker to receive aid.
Training Options ForHealth Unit Coordinator
MedCerts programs are one of the fastest and most affordable ways to receive a quality education that leads not only to a credential, but also a career
Two and Four Year Colleges
Other Online Programs
Program & Tuition Cost
Up to $20,000
Exam Fees, Books & Materials
Up to $750
Up to $750
Job Ready In
Set Class Schedule
None - 100% online
None - 100% online
Personal Student Advisors, Subject Matter Experts & 24/7 support
Professors - scheduled office hours
1-1 Coaching + Career Toolkit to prepare for a lasting career
Access to Career Services Dept.
3D animations, immersive environments, interactive activities, game-based learning
Typically videos & presentations
This table is for reference only. Actual prices, durations and features may vary. Pricing is based on full-cost tuition for a Medical Assistant or similar program before financial aid.
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Health Unit Coordinator
The role of a Health Unit Coordinator has expanded over the years as new technology has been introduced, legal and ethical standards have been tightened, and various supporting roles within the medical environment have evolved. Our thorough certification training program considers this evolution and includes all the training to ensure your success as a HUC.
In just 17 weeks, you’ll have completed four courses to introduce you to the health care facility environment and the various procedures performed by a certified Health Unit Coordinators.
When working in a healthcare facility, it is imperative that you’re able to speak and understand the language of medicine and have a fundamental understanding of basic human anatomy and physiology. Health Unit Coordinators may also be asked to transcribe doctor's orders and update patient records. To address these job roles, you will complete a pre-requisite course covering these topics.
A HUC will also be called upon to work within a patient's electronic health record (EHR) to perform audits, process release requests and to perform the basic collection of patient demographic and insurance information. To address these tasks, you’ll complete an Electronic Health Records course.
Because Customer Service is a priority in situations where client/customer interaction occurs, students will learn the fundamentals of Customer Service by completing a module that has been aligned with standards set forth by the Professional Association for Customer Engagement (PACE). Students that successfully complete this module will earn the status of Customer Service Certified (CSC).
Completion of the four courses you’ll be prepared for the Certified Health Unit Coordinator (CHUC) exam, sponsored by the National Association of Health Unit Coordinators (NAHUC), and the Certified Electronic Health Records Specialist (CEHRS) exam, through the National Healthcareer Association (NHA).
Certified graduates from our Health Unit Coordinator training program can explore job options as a Certified Health Unit Coordinator, Unit Secretary, Unit Clerk, Monitor Technician, Ward Clerk, Scheduling Coordinator, Patient Access Coordinator and more!
Manage communications between doctors, nurses and patients for health unit or hospital floor
Protect confidentiality and patient rights
Manage physician orders and process admissions, discharges and transfers
Interpret hospital terminology and abbreviations
Identify and correct potential hazards
Adhere to customer/patient satisfaction service initiatives
Comply with regulatory agency guidelines/rules
Manage & operate the nursing unit communication systems (phone/internet/scanner/fax)
Transcribe doctors' orders (paper) or monitor patient orders (electronic) using knowledge of A&P, disease processes, medical terminology, and abbreviations
Coordinate scheduling of patients' tests and diagnostic procedures
Plan/execute/manage nonclinical functions of nursing units
High School Diploma or GED
Web browser with internet connection
Course registration & payment
Expert-led video based training
eBook: Health Unit Coordinating
National Certification exam fee
Dedicated Student Success Advisors
Tailored support based on performance & behavior
Exam preparation process
Career Services Advisor
Customer Service Professional I
This module is a unique and entertaining course designed to prepare individuals across all job titles with the core skills needed to satisfy customers of all types. Each customer, patient, or client is critical whether you work within a call center, retail store or pharmacy, medical office/clinic, or business office. No organization can afford to overlook or neglect the power of customer service skills. The course includes six (6) modules on topics such as Why Customer Service Matters, What Customers Want, Essential Customer Service Skills Part I and Part II, Handling Complaints and Dealing with Angry People, and Customer Service as a Strategic Marketing Tool. These modules are the components of the “Through the Customer’s Eyes” course that has been used to train a variety of front-line service providers across many industries and disciplines. Within each module, students are assessed on the topics covered. Students completing this course will attain the status of “Customer Service Certified” (CSC) as designated by the Professional Association for Customer Engagement (PACE).
Appreciate why first-rate customer service adds value to every organization
Understand how to determine what the customer wants and provide confidence in your product
Know how to deal with complaints and apply the four core skills for high quality service
Create value and play a part in profitability through performance and productivity
Enhance your company's market position by demonstrating what differentiates your company from the competition
Introduction to Human Anatomy and Medical Terminology
This course is designed to familiarize the student with the language of medicine, through the study of prefixes, suffixes, root words, abbreviation, and pronunciation of words. The curriculum also includes an overview of anatomy and physiology in order to increase the understanding of medical vocabulary. Students will examine the organization of the integumentary, musculoskeletal, hematic, lymphatic and immune, and cardiovascular systems in the human body. They will become familiar with the medical terms that relate to the respiratory, digestive, nervous, endocrine, reproductive, and excretory systems. Students will also examine terms related to the sensory organs, with a concentration on the organs for hearing, sight, and smell. This course will prepare students to better understand spoken and written interactions in all medical environments.
Recognize the structure and function of the 11 body systems and their organs
Understand the medical language that is used to describe those systems
Analyze and understand medical terms by breaking down their word components
Appreciate the major diseases and conditions related to the human body
Apply your knowledge within the healthcare setting
Electronic Health Records
This course provides students with the skills and certifications for the development and maintenance of electronic health records in both facility and private practice environments. Upon completion of this course, students will be qualified to sit for the CEHRS, and will have gained the knowledge required to perform a variety office functions necessary in the digital/electronic age. Students are introduced to, and are provided training and practical application of skills in a variety of areas related to Electronic Health Records. Ethical, legal, and regulatory requirements will be covered along with training in the hands-on Electronic Health Record software. Students will also receive comprehensive training in the areas of Professional Fees, Billing, and Collecting, the Health Insurance Claim Form, Third-Party Reimbursement, Banking Services and Procedures, Health Information Management, Computers in the Medical Office, Medical Records Management, and much more.
Background in Software & Applications
Basic Insurance & Billing practices
Understand Electronic record keeping Chart components
The Regulatory Compliance Laws
How to identify differences between Reports
Health Unit Coordinating
Health Unit Coordinating is a comprehensive course with insight into the role of the professional health unit coordinator as a member of the healthcare team. Video-based lessons include topics related to the coordination of the nursing unit and introduction to the nursing staff. Physician order processing will be a primary focus and include orders related to nutrition, medication, treatment, and laboratory and diagnostic testing. Management of the unit will address best practices, procedures for admissions, transfers and discharges, infection control and emergencies, as well as personal and professional skills required of the successful health unit coordinator.
In this course, students are exposed to a variety of eLearning elements that allow for hands-on interaction with the screen for an engaging education. Simulations will provide the student opportunities to practice key skills performed in a medical facility. In addition to video-based instruction and simulation, a variety of other learning methods are utilized for engagement, entertainment, and inspiration throughout training.
Gain an understanding of the Health Unit Coordinator's role in the healthcare setting
Appreciate the history of health unit coordination and current opportunities
Understand the importance of patient safety, confidentiality, and compliance
Obtain knowledge of order processing and unit workflow
Become familiar with the patient record including admission, transfer, and discharge
Obtain knowledge of best practices related to the coordination of the health unit, equipment, and technical procedures
Total Program Duration
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