IT Support Professional
Online Certification Training
This program is the ideal starting point for individuals interested in pursuing advanced IT certifications. Watch our program sneak peek below!
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Exam Fee
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This program is NOT available to residents of the following states: AR, LA, ND, NV, OK, PA, RI, WI
Please review our State Restriction page to view what restrictions there may be in your state/region of residence or employment and ensure you are eligible for enrollment. These restrictions may not apply to students taking programs through an employer, academic or government-sponsored model - including MyCAA and Army, Air Force or Coast Guard Credentialing Assistance. To determine eligibility, please confirm with your sponsor or review our military spouse MyCAA-approved or Military Credentialing Assistance-approved programs.
MedCerts programs are developed with collaboration from our in-house production team, industry-recognized subject matter experts and our education technology design team. From interactive simulations, interviews with real world experts, game based learning and more, our Instructional Design education model is created to meet the needs of every type of learner.
IT Support Professional Online Training
MedCerts Tuition Advantage
We believe everyone should have access to higher education. With the option to pay in full, break down payments or utilize government grant funding, we help expand that access.
The pricing listed above for a monthly payment plan is an estimate for the cost of an 12-month payment plan including down payment. Final pricing is given at time of purchase and may vary from both pricing examples above.
*Students in Maryland are not eligible for MedCerts payment plans but may be eligible for other tuition options. Speak to an Education Consultant for further information.
The pricing listed above for a monthly payment plan is an estimate for the cost of an 12-month payment plan including down payment. Final pricing is given at time of purchase and may vary from both pricing examples above.
MedCerts offers financial aid options through these government grant-funded programs – MyCAA, Workforce Funding (including WIOA), and Department of Defense Credentialing Assistance or COOL funding for the Army, Air Force and Coast Guard. Those eligible include Military Spouses; active duty Army, Reserves, and National Guard members; active duty Air Force, Air Force Reserve, Air Force National Guard, and US Space Force; active duty Coast Guard and SELRES members (enlisted and officers); or workforce-funded qualifying job seekers. Speak to an Education Consultant to see if you qualify.
IT Support Professionals have a fundamental understanding of computer hardware, operating systems, computer application software, networking technologies and protocols. They regularly work with web browsers, identifying security risks, troubleshooting errors and system maintenance. Common job titles include IT Support Specialist, Technical Specialist, Help Desk Specialist, Network Support Technicians, Desktop Support Analyst, Sales and even Marketing Professionals.
Our IT support certification program is perfect for the individual looking to take the first step on a pathway toward a career in IT. You will gain an understanding of the core components that make up the IT landscape and then advance into technical training. Plus, proper customer service skills. This IT Support training program is built of two courses: Fundamentals of IT and A+ Comprehensive.
In the Fundamentals of IT course, you’ll learn the basics of computer hardware, software, mobile computing, networking, troubleshooting and emerging technologies. Additional topics include configuring operating systems, file and folder management, networks and network configuration and the role of the OSI model in networking and troubleshooting. This course ultimately prepares students for the CompTIA IT Fundamentals certificate exam.
The A+ Comprehensive course provides training focused on the fundamentals of computer technology, networking and security. Plus, you’ll learn about cutting-edge technologies such as cloud computing and virtualization
After successfully finishing this program, you will be prepared for CompTIA’s A+ and IT Fundamentals (ITF+) exams and will have built a solid foundation for a long career in IT.
*The cost of all materials needed for this program are covered by MedCerts. They are not included in the tuition costs and the student is not liable for any costs or fees related to the above materials.
| Code | Course | Duration |
|---|---|---|
| IT 1011 | 3 Weeks | |
| IT 2012 | 6 Weeks | |
| Total Program Duration | 9 Weeks | |
IT Support Professional
Job Opportunities
An IT Support Professional provides technical assistance and support for computer systems, software and hardware. They troubleshoot issues, perform system maintenance, configure operating systems and ensure network security. This role includes working with web browsers, identifying security risks and supporting IT infrastructure.
The career outlook for IT Support Professionals is very positive, with available jobs expected to grow by 5% over the next ten years.
Salaries can range from $45,000 to $121,000 annually, depending on experience, location and the specific company.
To become an IT Support Professional, complete a training program like the one offered by MedCerts. This program covers hardware and software troubleshooting, system maintenance, network configuration and security. It prepares you for certifications such as CompTIA IT Fundamentals (ITF+), CompTIA A+ and CompTIA Network+, equipping you with the skills needed for roles like IT Support Specialist and Help Desk Technician.
In the MedCerts online IT Support Professional certification training course, you will learn a comprehensive range of skills, including hardware and software troubleshooting, system maintenance, network configuration, security, web browser support, identifying security risks and supporting IT infrastructure.
The enrollment requirements include:
High School Diploma or GED, web browser with internet connection, course registration & payment.
Tuition is competitively priced at $4,000. The cost includes all of your materials and registration fees for your examinations.
Yes, payment plans are available as low as $346 per month. Additionally, students may qualify for government funding and scholarships.
MedCerts provides financial aid options through government grant-funded programs like:
The total program duration is 9 weeks.
The course is developed with collaboration from industry-recognized subject matter experts and includes interactive simulations, interviews with real-world experts, game-based learning and more, catering to every type of learner.
Yes, the program includes a strategic exam preparation process and dedicated Student Success Advisors to provide tailored support based on performance.
The course includes expert-led video-based training, competency assessments and the national certification exam fee. All materials needed for the program are covered by MedCerts.
The MedCerts IT Support Professional certification training course prepares students for industry certifications that are recognized in most states. However, this program is NOT available to residents of the following states: AR, LA, ND, NV, OK, PA, RI, WI.
MedCerts' programs, including the IT Support Professional certification training course, are designed to meet industry standards and are aligned with the requirements of certification bodies.
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