IT Support Professional
Career Training
This program is the ideal starting point for individuals interested in pursuing advanced IT certifications. Watch our program sneak peek below!

IT Support Professional
Career Training
This program is the ideal starting point for individuals interested in pursuing advanced IT certifications. Watch our program sneak peek below!
Certified IT Support Professional Training Online
MedCerts Tuition Advantage
We believe everyone should have access to higher education. With the option to pay in full, break down payments or utilize government grant funding, we help expand that access.
Talk with an Education Consultant to pick the perfect payment plan, from paying in full to installments with interest rates from 0-10%.
The above cost estimate is for an 18-month pricing plan including a down payment. Final pricing is given at time of purchase and may vary from the example pricing given above. The total pricing for this program is $4,000.
MedCerts offers financial aid options through these government grant-funded programs – MyCAA, Workforce Funding (including WIOA) and Army Credentialing Assistance (Army CA). Those eligible include Military Spouses, active duty Army, Reserves and National Guard members, or workforce- funded qualifying job seekers. Speak to an Education Consultant to see if you qualify.
IT Support Professionals have a fundamental understanding of computer hardware, operating systems, computer application software, networking technologies and protocols. They regularly work with web browsers, identifying security risks, troubleshooting errors and system maintenance. Common job titles include IT Support Specialist, Technical Specialist, Help Desk Specialist, Network Support Technicians, Desktop Support Analyst, Sales and even Marketing Professionals.
Our IT support certification program is perfect for the individual looking to take the first step on a pathway toward a career in IT. You will gain an understanding of the core components that make up the IT landscape and then advance into technical training. Plus, proper customer service skills. This IT Support training program is built of four courses: Fundamentals of IT, A+ Comprehensive, Microsoft Office Basics and Customer Service Professional.
In the Fundamentals of IT course, you’ll learn the basics of computer hardware, software, mobile computing, networking, troubleshooting and emerging technologies. Additional topics include configuring operating systems, file and folder management, networks and network configuration and the role of the OSI model in networking and troubleshooting. This course ultimately prepares students for the CompTIA IT Fundamentals certificate exam.
The A+ Comprehensive course provides training focused on the fundamentals of computer technology, networking and security. Plus, you’ll learn about cutting-edge technologies such as cloud computing and virtualization
Communication skills and professionalism are now required of all entry-level IT professionals, as is an understanding of Microsoft, which is covered in our Customer Service Professional and Microsoft Basics courses.
After successfully finishing this program, you will be prepared for CompTIA’s A+ and IT Fundamentals (ITF+) exams and will have built a solid foundation for a long career in IT.
Code | Course | Duration |
---|---|---|
CS 1011 | 1 Week | |
MS 1000 | 1 Week | |
IT 1011 | 2 Weeks | |
IT 2012 | 6 Weeks | |
Total Program Duration | 10 Weeks |
IT Support Professional
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