Student Support

At the heart of your success

Our student support team members work hard so you can thrive. We pride ourselves in delivering the most impactful, professional, and results-driven support found in education today.

One-on-one support

So you can be number one

You will have a personalized one-on-one new student orientation. Throughout your enrollment, our certified Student Support Advisors are there to provide ongoing assistance with your subject matter inquiries.

Our Team

This is who we are.

Patrick Saleeby

Donald Larson

Student Services Administrator

Ibrahim Algharably

Technical Support Specialist

A+, Network+

Patricia Day

Director of Student and Career Services

Janice Nowak

Accounting Assistant and General Support

Sarita Frasier

Student Services Support Specialist

Patrick Jacobs

Workforce Liason WIOA

Krystal Edwards

Student Services Advisor


Joseph Fischer

Student Services Advisor

A+, Net+, Security+, Server+, INet+, Linux+, Healthcare IT Tech, MCSA, MCSE

Jason Priest

Student Services Advisor / Externship Coordinator

Chenoa Deramus

Student Services Support Specialist


Barbara Whatley

Student Services Advisor


Arielle Whittico

Student Services Support Specialist

Jamie McLachlan

Student Services Advisor/AAPC Program Specialist

Doreen Austin

Logistics and Registration Specialist

Lucero, 20s


Went from a stay at home spouse to a Pharmacy Technician.

My experience with MedCerts was better than I expected. I was afraid there wasn’t going to be any interaction with teachers or counselors. I was afraid that I would have to figure it all out on my own, but I’m happy to say I was wrong! Throughout the program, I had exceptional help with everyone as soon as I began to sign up! They helped me grow as a person and helped me get out of my comfort zone which helped me get the job I always dreamed of! I am so thankful for them as I am for my husband for encouraging me to pursue my dream!

Related Career


Experience MedCerts Advantage

  • Practice exams

    From finding testing centers to scheduling tests, student Support provides you full exam support

  • Regular check-ins

    Our regularly scheduled progress check-ins and reports keep you on track so you have one less thing to worry about

  • Orientation

    If you’re new to online education our student orientation and consultations get your familiarized

  • Second chances

    We always provide remedial support to help you get back on track if you fall behind or fail exams

  • Tech support

    A dedicated tech support team helps you troubleshoot issues and handle the online learning tools

  • Live chat

    On-demand chat with live Subject Matter experts during your course training help answer all your questions

A better future

It starts with your career

Certifications are issued by a number of official national organizations like the NHA and ASHP. The most useful certifications are CEHRS, CMAA, and CPhT. MedCerts provides online training for these certifications and many more.

Start your enrollment

Schedule an appointment with an Education Consultant.

An Education Consultant will get you enrolled, check financial aid options, and support you with every step.

  • Fully online training
  • One-on-one orientation and support
  • Career services
  • Exam fees included
  • Short-term programs

Financial assistance

If you are a military spouse or your training is provided through the Workforce Innovation and Opportunity Act (WIOA), you may be eligible for financial assistance to cover all or some of your tuition.

“This decision is a no brainer!” —Kara B.

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