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Professional Association for Customer Engagement
Since 1988, the Professional Association for Customer Engagement (PACE) has advocated for and promoted best practices, emerging technology and thought leadership to and by its customer experience professional members in order to stimulate exceptional customer service, business growth and personal development.
No organization can afford to overlook the importance of customer service skills, which is why a Customer Service Certified (CSC) certification is essential. Issued through the Professional Association for Customer Engagement (PACE), the CSC has two levels. Level I provides you with the core skills needed to satisfy customers of all types. Level II builds off the first course and offers greater depth and focus on sales, communication and phone skills.
An Administrative Assistant performs general clerical duties to include, but not limited to: photocopying, faxing, mail distribution and filing. They coordinate and maintain records for staff office space, phones, company credit cards and office keys, and they create and modify various documents using Microsoft Office
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges.
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“I loved taking my courses with Medcerts. I like the fact I'm not set with a specific time and day to do my course work. Courses are easy to navigate and get through. I love working with my Students advisor, she was awesome always reaching out to encourage me as well as check up on me to see if i was having any issues. Over a great play to get your certification and know you will know what your doing when your done.”